Payment 

What forms of payment do you accept?

We gladly accept all major credit cards, such as Visa, MasterCard, American Express, and Discover.

We are serviced by both Stripe and  PayPal  and you can chooce  your prefered payment methot, at the the time of check  out. 



Postage and Packaging 


Ireland €2.70


Rest of World €2.70



Shipping

All orders are shipped from Ireland. Within 2-3 working days and i will email you as soon as they have been sent.

Please message me if your order is urgent –

Estimated shipping times

Ireland: 1-3 business days

United Kingdom: 5-7 business days

North America: 1-2 weeks

Europe: 5-10 business days

Australia, New Zealand and Oceania: 2-3 weeks

Asia Pacific: 2-4 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible 

for delays due to customs.



Returns & exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery


I don't accept cancellations

But please contact me if you have any problems with your order.


Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.



More information 


Gift wrapping and packaging

All item's come in a gift box.


What Metals are Aisling Smith Jewellery Made from?

All Gold is Vermeil and Gold Filled. Vermeil is Sterling Silver Coated in a thick Coat of 24k Gold. Gold Filled is 14k gold heat and pressure bonded on Brass, Gold-filled items, even with daily wear, can last five to 30 years but will eventually wear through.


With my experience gold filled does not cause skin irritation to most people who suffer from skin sensitivity to cheaper base metals 


Where is Aisling Smith Jewellery made?

All Pieces are hand crafted in our studio in Rathfarmham, Ireland. Each pieace is made with gemstone and findings sourced from around the world. 


Can a Piece be altered?Please contact me the alteration request by email byaisling@gmail.com and if possible it will be arranged


What happens if my Jewellery Breaks?

If your piece breaks or is damaged, do get in touch. We will fix when possible



Caring for your Jewellery


 Both sterling Silver and Gold items will tarnish over time. The extensive exposure to air, humidity, sweat, skin and hair products will hasten the oxidation process. To keep your jewellery nice and shiny, we recommend cleaning silver jewellery with soapy water and soft brush and dry with a soft polishing cloth. Keep jewellery in ziplock bag when not used. Try to not wear your jewellery in the shower or pool as the chlorine will tarnish it.

Some of my silver charms are distressed silver, if these pick up extra tarnish they can be cleaned the same as sterling silver.

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